Installation
Peel off the back sticker to start the install. If you have an iPhone 12+ you can just drop it on the back of the phone and it will self align. If you're an Android nerd (we love you), you'll need to center it on the back of your phone manually. Centering the grip is very important for wireless charging compatibility. Using a finger, give it a nice rub around the rim with medium pressure to set the adhesive.
GOT AN ADHESIVE KIT?
VINYL STICKER
This sticker is specifically designed for Android & Non-MagSafe® phones that Snap Grip has trouble sticking to. Center the sticker on the back of your phone, apply, then install the grip as usual.
HAVING CHARGING ISSUES?
If you're having issues charging it's likely one of these 3 reasons:
Your case is too thick. We recommend cases under 2.2mm thick - most are thinner unless it feels extra chunky. If charging works with Snap Grip on your bare phone, it's probably your case.
You're using a non-MagSafe charger. The alignment of your phone and the charger is very important. Placing your phone onto a pad charger has a much lower success rate than using an auto-aligning charger.
You're using an Android and your grip isn't centered. Snap Grip MUST be centered around the charging coil on your phone for it to wirelessly charge. This is an issue for Androids, as they don't have centering magnets. Try moving your grip up or down on your phone to find the center.
Removal
DO NOT USE A CREDIT CARD TO REMOVE THE GRIP (unlike Snap 3 Pro). Slide the edge of a spoon under any side of the grip and gently pry up. You will feel the adhesive begin to lift and release it's suction. Easy.
REUSE ADHESIVE
Simply run the adhesive under lukewarm water, then scrub any dirt off with your finger. Once clean, shake off excess water and let air dry. Then you can re-install!