Such an amazing product. I’ve given out a bunch as gifts, and recommend it to everyone that asks. Truly a phone grip that doesn’t suck!

I got a new adhesive for my grip. I cleaned the grip and left it over nite. Then I dry cleaned the back of my phone , then applied the grip to the phone. I did not use a mag safe charger on my phone for three days. On the fourth day I used it in my car charger no problem. Then the next day I used my 3 in 1 charger with a removable charging bank. The bank pulled the grip off my phone. I haven’t had this trouble before.

Thanks for getting out to me as well as the replacement Oh Snap Grip that had fallen off and was lost. Appreciate you going the extra mile.

I love my grip, and I love my phone, and I needed a new adhesive because I got a new case so being able to get replacement adhesives makes a happy daddy!

I'm really pleased with ohsnap's customer service response. I put the new adhesive on yesterday, after thoroughly cleaning the back of the phone case. The adhesive stuck when I removed the phone from its charger this morning. So far so good. If it pulls off again, it's because your magnet is stronger than your adhesive. I'll let you know.